Terms of Service

Effective Date: January 1, 2025

Acceptance of Terms

By accessing and using the One Bowl Asian Cuisine website and services, you accept and agree to be bound by the terms and provision of this agreement.

Online Ordering

When placing an order through our website or third-party platforms:

  • All orders are subject to availability
  • Prices are subject to change without notice
  • We reserve the right to refuse or cancel any order
  • Payment must be completed at the time of ordering
  • Delivery times are estimates and may vary

Cancellation and Refund Policy

Order cancellations and refunds are handled as follows:

  • Orders can be cancelled within 5 minutes of placement
  • Refunds for cancelled orders will be processed within 3-5 business days
  • Food quality issues will be addressed on a case-by-case basis
  • No refunds will be given for completed deliveries or pickups

Delivery and Pickup

For delivery and pickup orders:

  • Delivery is available within our designated service area
  • Delivery fees may apply based on distance
  • Customer must be available to receive delivery
  • Pickup orders must be collected within 30 minutes of notification
  • Orders not collected within 2 hours may be discarded without refund

Food Safety and Allergies

Important food safety information:

  • Please inform us of any food allergies or dietary restrictions
  • We cannot guarantee complete allergen-free preparation
  • Our kitchen processes common allergens including nuts, dairy, and gluten
  • Consumption is at your own risk

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of One Bowl Asian Cuisine and is protected by copyright and other intellectual property laws.

Limitation of Liability

One Bowl Asian Cuisine shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

Contact Information

For questions about these Terms of Service, please contact us:

One Bowl Asian Cuisine

1220 S University Ave #110

Ann Arbor, MI 48104

Phone: (734) 747-7006

By using our services, you acknowledge that you have read and understood these Terms of Service.